The Nigerian Communications Commission(NCC) released a new process of replacing faulty, damaged, stolen or lost SIM card. The new set of process for the SIM replacement (welcome back as widely called by people) is somehow strict compare to the former process of SIM replacement.
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==> Any SIM to be replaced must have been registered in accordance with the Registration of Telephone Subscribers Regulation 2011.
==> Also, any subscriber, wishing to replace a SIM card must be present in person or authorise a proxy with a Letter of Authority. An exception to this is made for those replacing their SIM card through a secured online portal.
==> A subscriber must present a valid photo identification such as driver’s licence, national identification card, voter card or an identification letter from a traditional ruler and religious leader.
==> A subscriber is also required to present the SIM pack or other evidence of direct purchase/ownership of the SIM card in question and where that is not available, an affidavit, attesting to the ownership and loss of the SIM, must be provided.
Head of Legal Services at NCC, Mrs. Yetunde Akinloye, said the tough process had become necessary in order to stop fraudulent swapping of SIM cards by people, who were not authorised to do so by genuine SIM card subscribers.
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